Financial austerity in social care – we have to change the conversation

When the Chancellor recently announced he had signed up four government departments for 30% cuts as part of the next spending round, I was convinced local government would not be one of them. It was. So, what do we do now? Councils are on their knees, their eyes understandably more firmly fixed on dwindling budgets, not on how to deliver dynamic social care responses to people and families in their communities. These people need some kind of support to get…

How Essex County Council is changing the delivery of adult social care support

Here is the story of one council learning to do things very differently. We recognised that the traditional approach, involving a large call centre diverting people away or passing them through to social care teams, was simply ‘sucking people in’. It had to change. Moreover, most of the community teams had become part of the ‘assessment for services’ factory. This to some extent presumed the solution for people was some reablement-focused activity, mainly supporting people coming out of hospital and/or…

Power of Three – saving significant amounts of money in health and social care

The public sector is regularly accused of hiding behind clichés and jargon, particularly when it comes to claims of improving services, while simultaneously cutting costs. Indeed, most people would laugh at the idea of councils claiming to drive innovation and creativity in health and social care, while making significant savings and improving people’s lives. That simply can’t be done. Can it? In several environments – large shire authorities and smaller unitaries and metropolitan boroughs – councils are being coached and…