The London Borough of Redbridge began The Three Conversations® journey in autumn 2017. I was invited to a project board meeting with our Director and other senior managers, where I met Sam Newman from Partners4Change, and believe it or not, my first thought was – wow! This man is passionate about The Three Conversations® but at the same time I felt quite sceptical about how it would work in practice. Sam began by telling us about the approach with an overview of how it fitted in with personalisation, the Care Act and Making Safeguarding Personal, as well as the financial…