On 6 October, I received an unexpected call from a colleague.  They had an opportunity for me, “did I want to work for a company that really listens to what people need?” Of course I did! During October to December, I spent time getting to know a little more about The Three Conversations®, helped to design and create some tools to support the work, and met the team for a karaoke session and a few Christmas drinks in London. On the 4 January, I started my first change partnership with Medway Council in Chatham. What a welcoming team! Sam Newman…