We are a growing team with diverse experience, united by a shared passion

Partners4Change was established in 2014 when Director Sam Newman recognised that lasting change in social and health care wasn’t going to happen by applying strengths-based, person-centred approaches in a system driven by red-tape and closed doors. He knew it was time for something radically different.

Sam began exploring a new way of working in a small number of local authorities, and since then he’s been joined by a close team of associates who share his passion for igniting a revolution in social and health care.

The team have all worked in and with authorities that have adopted The Three Conversations® and therefore bring a wealth of experience not just of what works, but of the challenges, frustrations and barriers encountered along the way – and most importantly how to overcome them to make a real difference to the people and families who just want to get on with living their lives in the best possible way.

Sam Newman


Sam trained and practised as a social worker, and has worked across social and care in a variety of management positions for 20 years. Getting really excited by the possibilities of personalisation, Sam branched out and set up Partners4Change – dedicated to supporting organisations to make the most of their capacity and resourses to give people real choice and control.

Karen Wright


After working for 28 years in adult social care in local authorities, Karen knew that continuing to focus on managing demand by constant reviewing of services and signposting people away is not sustainable and doesn’t deliver the duties of the Care Act 2014. Having led the development of The Three Conversations® in Essex, Karen joined Partners4Change in April 2016. She is excited to disrupt and innovate in the sector and enjoys seeing positive changes in the local authorities she is working with.

Bryony Shannon


Bryony’s background is in information and communications. She gained an MSc in Information Management in 2001 and has worked in a variety of roles in local authorities, education and the charity sector, including 13 years supporting practice development in adult social care. Bryony joined Partners4Change in 2019. She enjoys creating engaging resources and presenting information in a simple, clear way. She firmly believes that language matters, and that we need to talk more about identity, love and dreams in adult social care.

Matt Scholes


Matt spent 15 years working in adult social care in a North West authority before joining Partners4Change in 2015. Matt enjoys helping organisations reap the rewards when they adopt the new approaches and new ways of thinking associated with The Three Conversations®. He’s always keen to join the coal face and support the social care staff who are the true innovators.

Rachel Richardson-Wright


Rachel is a qualified Occupational Therapist with 29 years’ experience of working in adult social care. Rachel joined Partners4Change having had direct experience of managing and delivering The Three Conversations® through a multi-disciplinary approach within a GP surgery. She is keen to innovate within the sector and is experienced in ensuring that practice changes in order to deliver positive and sustainable outcomes to individuals and their supporters – as well as for organisations at the front line.

Andrew Morley


Andrew has 26 years of management experience in a range of local authority roles and has worked in adult social care since he gained his MSc in Public Management in 2005. He joined Partners4Change in 2018 and has a strong commitment to simplifying services to improve the experience of the people they support and the staff working within them. Andrew is happiest when he’s helping people realise that they already have the answers to the problems they are struggling with.

Charlotte Kirin


Charlotte has been a social worker since 2002. She managed an innovation site in Cambridgeshire which showed The Three Conversations® offering a better response for people with learning disabilities. Charlotte continues to work in settings which are focused on being person and community led.

Owen Hodgson


Owen has 20 years of customer service and operational management experience. Working for five years running the front line contact centre operations for Adult Social Care in a South East Authority, in 2015 he gained hands-on knowledge of innovation and the positive effect that The Three Conversations® had on people, staff and organisations. Owen joined Partners4Change in 2018 and is passionate about supporting innovation and simplifying the way teams work with people.

Rachel Foster


Rachel joined Partners4Change following her own experience of leading teams through change and adopting The Three Conversations® approach. Having worked in various roles over 20 years as a qualified Social Worker, Area Manager and Carers lead in adult social care, it was clear to her what wasn’t working well. The most rewarding part of joining Partners4Change for Rachel is knowing that the changes that will be implemented by an organisation will have an immediate and direct impact on those people that we are striving to achieve change for.

Freya El Baz


Freya’s interest in the world of adult social care and how to change the status quo began at the Department of Health, where she worked in the Putting People First team whilst reading for her MSc in Political Sociology at the London School of Economics. Since then, Freya has worked within the world of branding, innovation and social research and brings all these skills along with a passion for change for a better and more equitable world to Partners4Change. Outside of her work with Partners4Change, Freya works with a breadth of brands and organisations who are interested and committed to ‘humanising’ their offering. Her work is focused on unearthing human insights to drive change and guide innovation. Freya is also the Chair of the Royal Free London Maternity Voices Partnership – an NHS interdisciplinary working group with the aim of improving maternity services for women and their families. 

Vijay Chandrasekaran

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Vijay has spent the last 11 years with various public sector data teams in translating raw data into meaningful business stories. He joined Partners4Change in 2018. He is passionate about data storytelling and building relationships for effective collaboration.

Cheryl Lewis

Cheryl Lewis

Cheryl is a business management consultant with over 25 years of experience of working in the public and not for profit sector. The focus of her work has been on managing large scale change projects and leading strategic human resource management services for organisations seeking to support people to live independent and fulfilling lives. She is a trained facilitator and undertakes coaching, mentoring and leadership development support to aspiring leaders in the sector. Cheryl has worked with Partners4Change for 4 years providing business management support services and client liaison. She has a keen interest in supporting organisations to put staff, volunteers and the people they support at the heart of what they do and promoting their meaningful involvement in organisational governance.